E Shram Card Mobile Number Update 2026: How to Change Registered Mobile Number Online?

The e-Shram Card is an important identification document for unorganised workers in India. It is issued under the National Database of Unorganised Workers (NDUW) initiative by the Ministry of Labour and Employment, Government of India.

Every registered worker receives a unique 12-digit Universal Account Number (UAN). The registered mobile number is important because it helps workers access their e-Shram profiles, receive OTPs and complete various online verification processes.

However, many workers change their mobile numbers, lose their old SIM cards or stop using their previously registered numbers. In such situations, updating the registered mobile number on the e-Shram portal becomes necessary.

If you want to change your registered mobile number, this article explains the complete E Shram Card Mobile Number Update 2026 process, including online updates, Aadhaar authentication, CSC assistance and frequently asked questions.

What Is E Shram Card Mobile Number Update?

E Shram Card Mobile Number Update is a facility that allows registered workers to change their existing contact number and add a new mobile number to their e-Shram profile.

The Ministry of Labour and Employment provides an update facility through the official e-Shram portal.

Workers can update their mobile numbers through the Aadhaar-based profile update option. Those who do not have access to an Aadhaar-registered mobile number can visit their nearest Common Service Centre (CSC) or State Seva Kendra (SSK) for assistance.

Updating your mobile number helps maintain accurate registration information and makes it easier to access e-Shram services.

E Shram Card Mobile Number Update 2026 – Overview

Particulars	Details
Scheme Name	e-Shram Card
Update Facility	Mobile Number Change
Launched By	Government of India
Ministry	Ministry of Labour and Employment
Beneficiaries	Registered Unorganised Workers
Identification Number	12-Digit UAN
Update Mode	Online / CSC / SSK
Verification	Aadhaar Authentication
Registration Fee	Free
Official Helpdesk	14434
Update Facility	Available

Documents and Details Required for Mobile Number Update

Before starting the mobile number update process, keep the following details ready.

Sl. No.	Required Details	Purpose
1	Aadhaar Number	Identity verification
2	UAN Number	e-Shram identification
3	Old Registered Mobile Number, if available	Existing account information
4	New Mobile Number	Updated contact details
5	Aadhaar-Linked Mobile Number	OTP authentication, where applicable

If you cannot access your Aadhaar-linked mobile number, you can visit a nearby CSC or SSK for biometric authentication and assistance.

How to Update E Shram Card Mobile Number Online in 2026?

Registered workers can change their mobile numbers using the Update Profile Using Aadhaar facility available under the Already Registered section.

Follow these steps carefully.

Step 1: Visit the Official e-Shram Portal

Open the official e-Shram portal using your mobile phone or computer.

Step 2: Select the Already Registered Option

On the homepage, find the Already Registered section and select the Update Profile Using Aadhaar option.

Step 3: Enter Aadhaar Details

Provide your Aadhaar number as requested by the portal and complete the required verification process.

Step 4: Complete OTP Verification

An OTP may be sent to your Aadhaar-registered mobile number. Enter the OTP to complete Aadhaar authentication.

Step 5: Access Your e-Shram Profile

After successful authentication, your registered e-Shram profile will open.

Step 6: Select Mobile Number Update

Find the personal details or contact information section and select the mobile number update option.

Step 7: Enter Your New Mobile Number

Enter the new mobile number that you want to register with your e-Shram account.

Check the number carefully before proceeding.

Step 8: Complete Required Verification

Follow the verification instructions displayed on the portal. Depending on the process, an OTP or additional authentication may be required.

Step 9: Save Updated Information

Click on the Save or Update option to submit your new mobile number.

Step 10: Verify Updated Details

After successful submission, check your e-Shram profile to confirm that the new mobile number has been updated.

Important: The exact screen layout and verification steps may change as the government updates the portal.

How to Change E Shram Card Mobile Number Without Aadhaar-Linked Mobile Number?

Many workers cannot access their old mobile numbers because their SIM cards have been lost, damaged or permanently deactivated.

If you do not have access to your Aadhaar-registered mobile number, you can use the assisted update facility.

Follow these steps:

1. Visit your nearest Common Service Centre (CSC) or State Seva Kendra (SSK).
2. Inform the operator that you want to update your registered e-Shram mobile number.
3. Provide your Aadhaar number and UAN, if available.
4. Complete biometric authentication as instructed.
5. Provide your new active mobile number.
6. Ask the operator to complete the required update process.
7. Check your e-Shram profile after the update.

Keep your new mobile number active so that you can receive future communications and complete verification when required.

How to Check Whether Your E Shram Mobile Number Has Been Updated?

After submitting your mobile number update request, you should verify whether the new number has been successfully recorded.

Follow these steps:

1. Visit the e-Shram portal.
2. Open the registered worker login or profile update facility.
3. Complete the required authentication.
4. Access your e-Shram profile.
5. Check the contact information section.
6. Verify the updated mobile number.

If the old number is still displayed, contact the CSC operator or e-Shram helpdesk for assistance.

Common Problems During E Shram Mobile Number Update

Sometimes, workers may experience technical problems while updating their registered mobile numbers.

Here are some common issues and possible solutions.

Common Problems	Possible Solutions
OTP Not Received	Check network connectivity and retry
Old Mobile Number Not Active	Use Aadhaar-based authentication or CSC assistance
Aadhaar OTP Issue	Visit CSC or SSK for biometric assistance
Website Not Opening	Try another browser or check internet connectivity
Update Failed	Retry after some time
Incorrect Mobile Number	Recheck the number before submission
Profile Not Updating	Contact the e-Shram helpdesk

If the problem continues, contact the official e-Shram support team.

E Shram Card Customer Care Number

Workers who face problems with their e-Shram registration, mobile number update or profile access can contact the official helpdesk.

Particulars	Details
Helpdesk Number	14434
Alternative Number	18008896811
Working Hours	9:00 AM to 6:00 PM
Working Days	Daily, including Sundays
Department	Ministry of Labour and Employment

Keep your UAN and relevant registration information ready when contacting customer support. Never share your OTP or sensitive authentication details with unauthorised persons.

Important Points Before Updating Your Mobile Number

Keep the following points in mind:

1. Enter an active mobile number that you can access.
2. Make sure your Aadhaar details are correct.
3. Complete the required authentication carefully.
4. Do not share OTPs with unknown persons.
5. Use only the official e-Shram portal or authorised CSC/SSK services.
6. Verify your updated mobile number after completing the process.
7. Avoid paying unauthorised agents for mobile number updates.

Frequently Asked Questions (FAQs)

Q1. Can I change my registered mobile number on my e-Shram Card?

Ans: Yes. Registered workers can change their mobile numbers through the Update Profile Using Aadhaar option under the Already Registered section.

Q2. How can I update my e-Shram mobile number online?

Ans: Visit the e-Shram portal, select Update Profile Using Aadhaar, complete the required authentication, access your profile and update your mobile number.

Q3. Can I update my e-Shram mobile number without an old mobile number?

Ans: Yes. If you cannot access your old or Aadhaar-registered mobile number, visit your nearest CSC or State Seva Kendra for biometric authentication and assistance.

Q4. Is Aadhaar mandatory for updating an e-Shram mobile number?

Ans: Aadhaar-based authentication is used for the profile update facility. If you cannot complete the online authentication, you can seek assistance at a CSC or SSK.

Q5. How much does it cost to update an e-Shram mobile number?

Ans: The official e-Shram registration service is free. Always check the applicable official service rules before paying any fee for assisted services.

Q6. Can I update my mobile number using my UAN number?

Ans: Your UAN helps identify your e-Shram registration, but the mobile number update process also requires the prescribed authentication.

Q7. How can I check my updated e-Shram mobile number?

Ans: Log in to your registered e-Shram profile using the available authentication method and check your contact information.

Q8. What should I do if I do not receive an OTP?

Ans: Check your mobile network, ensure the number is active and try again. If the problem continues, use CSC assistance or contact the e-Shram helpdesk.

Q9. What is the e-Shram customer care number?

Ans: The official e-Shram helpdesk numbers are 14434 and 18008896811.

Q10. Does changing my mobile number change my UAN?

Ans: No. Your 12-digit UAN is a permanent identification number. Updating your mobile number does not change your existing UAN.

Conclusion

Updating your registered mobile number on the e-Shram Card is important for maintaining accurate contact information and accessing various online services.

Workers who can complete Aadhaar-based authentication can use the Update Profile Using Aadhaar facility under the Already Registered section. Those who cannot access their Aadhaar-registered mobile number can visit the nearest CSC or State Seva Kendra for biometric assistance.

Before completing the process, make sure your new mobile number is active and all the information provided is correct.

Follow the official instructions carefully to update your E Shram Card Mobile Number in 2026 and keep your worker profile up to date.